One licence for your whole hospice, volunteers included.
Sixteen practical courses on leading and managing people, for ward managers, team leads, fundraisers, shop managers and volunteer coordinators. A training matrix shows who is current, due or overdue against validity periods you set yourself. One annual licence, paid by invoice or purchase order.
We are opening with a small group of founding organisations; early requests get first places. Individual staff and volunteers can create a free account from any course page.
Development that fits around a rota.
A ward manager or a shop manager rarely gets a clear day for their own development. Trigfell fits the time they do have: a course read at a desk or listened to on the way in, with a record that keeps itself.
Whole-workforce access, volunteers included
Nurses, healthcare assistants, family support workers, fundraisers, retail and admin staff can read or listen to every course, at their own pace, on a phone between shifts or at a desk. Volunteers hold seats from their own pool and see the courses you choose for them.
Activities and quizzes that are marked
Each course carries activities and quizzes marked on our servers, so a completion means the material was worked through. An AI tutor answers questions from the course content only. It gives no clinical or safeguarding advice, and points anyone raising a safeguarding concern to your own policy and named lead instead of answering it.
Assignments with a study day
Assign a course to a ward, a department, the shops or everyone, with a date it is due. Run a study day on it, or let people fit it around the rota.
A dated record, and a training matrix
Recap questions return weeks after a course and go on a record of what each person learned and retained. The training matrix shows who is current, due or overdue against the validity period you set for each course. Export the matrix, a training record for one person, or a Trustee summary for the board, in one click.
Verifiable certificates
Everyone earns a certificate on completion, stating the CPD hours, each with its own public verification page, so the hours can be quoted and checked.
Cohorts, communities and live workshops
Run cohorts inside your own hospice, or join a sector-wide community where hospices compare notes. Named experts run live workshops and Q&A that staff and volunteers can join or listen in on.
Straightforward to run, easy to account for.
You hold a pool of seats for the year, and a second pool for volunteers if you want one. Your named licence manager assigns them, moves a seat on when someone leaves, and sees progress for the whole hospice in one place.
The whole hospice in one view, and one page for your trustees.
Your licence manager sees who is enrolled, what they have completed, which assignments are overdue and the CPD hours logged, by team and for the hospice as a whole. The Trustee summary prints it on one page for the board meeting, and a training record for one person prints in the same click.
Written by two people who ran large staff teams.
The courses on appraisals, difficult conversations, coaching and leading change were written by two former senior leaders who ran large staff teams in schools and colleges. They are about managing people and they say nothing about clinical practice; that stays with your own clinical educators. Staff and volunteers can read or listen, pick up where they left off, and finish with a certificate.
Who has done what, and when it falls due.
Your people down the side, the courses you set across the top, and a count of who is current, due within 90 days, overdue or not started. The periods behind it are yours: you enter the months for each course, and a course with no period never falls due.
Validity periods you set yourself, not ones we ship.
Trigfell ships no table of refresher periods and claims no alignment with any framework. Your licence manager enters the months a completion stays current for each course, or leaves it blank for leadership CPD that does not expire. From then on every cell reads current, due within 90 days or overdue, and the person sees the same date on their own dashboard when a course comes round again.
The record an inspector asks for, as a CSV or a PDF.
One row per person per course: name, role, course, completed, valid until, status, a link to the certificate, and the leaving date for anyone who has left. The PDF is landscape A4; the CSV is for whoever keeps the master spreadsheet. Both are built from the same data as the screen, with leavers added and dated, so the file carries everyone the page does plus the people who have gone.
A CPD log in NMC order, with participatory hours split out.
Anyone on your licence can download their CPD log in the column order of the NMC’s own template. Hours are marked participatory when the person put their name down for a live session that then ran, or posted in the course’s cohort discussion, and self-directed when they did neither. The link to the Code is left for them to complete: Trigfell does not map its courses to the Code, and the hours are theirs to count.
A volunteer pool sized on its own, for the courses you choose.
Hospice UK counts 89,000 volunteers and 36,350 paid staff across UK hospices, so a seat count priced on the payroll breaks on day one. Volunteers hold seats from a second pool and open the courses in their programme; bank staff hold ordinary seats.
Two or three courses for the shop team, not twenty.
Set the size of the volunteer pool and choose the courses that make up the programme: Managing Difficult Conversations and Emotional Health and Wellbeing for the bereavement volunteers, say, and Coaching and Mentoring for whoever runs the shops. A seated volunteer opens those courses and nothing else, whatever the licence covers, and a course added to the programme opens for every seated volunteer at once. Put a course in the programme before you assign it. Bank staff take a seat from the ordinary pool, hand it back when they leave, and stay on the record with their leaving date.
Sixteen courses that transfer to a hospice as written.
Every course in the library that is about leading and managing people. The courses written for schools and colleges stay out of it. Each one carries activities, a marked quiz, recap questions and a certificate with CPD hours.
Leading
Managing people
Fire, infection prevention, resuscitation, moving and handling, safeguarding and the rest of your statutory list are not here. Buy those where you buy them now; Trigfell is for the part nobody sells cheaply.
One licence per hospice, per year.
A single annual licence covers your whole workforce, staff and volunteers, across every site and shop you run. Tell us about your hospice and we will confirm your numbers, then send a quote. Groups of hospices, talk to us about a shared arrangement.
- Request an invoice against a purchase order for your finance team, or pay by card for immediate access.
- Renews annually; we will remind you in good time before it is due.
- Your hospice’s name and logo on your people’s workspace, with a recorded welcome from your chief executive or director of clinical services if you want one.
- Part of a group of hospices, or run several sites? Talk to us about a group-wide licence with every site in one view.
What hospices ask before they sign.
- Is Trigfell CQC-approved?
- No, and nothing else is either: CQC registers and assesses hospices, and it approves no training product. What Trigfell gives you is a record. Every course a person completes is dated, recap questions return weeks later and show what stayed with them, and you can export a training record for one person or a Trustee summary for the board in one click.
- Does it cover our statutory and mandatory training?
- No. Fire, infection prevention, resuscitation, moving and handling, safeguarding and the rest of your statutory list are not on Trigfell, and we have no plans to write them; the sector buys them cheaply and well elsewhere. Trigfell is for the part nobody sells cheaply: leading and managing people.
- Are volunteers included?
- Yes, from their own pool. A volunteer holds a seat from a volunteer pool sized separately from staff seats, and opens the courses you put in the volunteer programme and nothing else. They work through the same material, earn the same certificate and appear on the same record and training matrix, marked as a volunteer. Bank staff hold ordinary seats. When you request a licence, tell us roughly how many staff and how many volunteers you want covered.
- Can we set our own refresher periods?
- Yes, and only you can. The training matrix holds the number of months a completion stays current for each course in your hospice. You enter it, and a course you leave blank never falls due. Trigfell ships no table of periods and claims no alignment with any framework. Each person then shows as current, due within 90 days or overdue against the period you set, and the matrix downloads as a CSV or a PDF, one row per person per course, with leavers dated.
- Can our nurses use the CPD log for revalidation?
- They can download it in the column order of the NMC’s own log template, with hours marked participatory when the person put their name down for a live session that then ran, or posted in the course’s cohort discussion, and self-directed otherwise. The link to the Code is left blank for them to complete. Whether the hours meet a registrant’s requirement is between them and the NMC; Trigfell records what happened and stops there.
- Who wrote the courses, and what do they know about hospices?
- Two former senior leaders who ran large staff teams in schools and colleges, working with Promoting Excellence. Appraisals, difficult conversations, coaching, delegation and leading change are the same work in a hospice as anywhere with a payroll, and that is what the courses cover. They contain no clinical content and make no claim to; your clinical educators keep that.
- Can we set a course for everyone with a study day?
- Yes. Assign any course to a ward, a department, the shops or the whole hospice with a date it is due. Tick the study day box and everyone works to one shared date; leave it off and people fit the course around the rota. Either way the assignment shows who has finished and who has not.
- How do we pay?
- Request an invoice against a purchase order, which most hospices prefer, or pay by card for immediate access. The licence renews annually and we remind you in good time before it is due. No payment is taken when you send the request; we confirm the details with you first.
Tell us about your hospice.
Request an invoice against a purchase order, or choose to pay by card for immediate access. We will confirm the details and get your licence set up.